Privacy Policy — Idrok Analytics

Last updated: September 15, 2026

1. Introduction

This Privacy Policy explains how IDROK ANALYTICS LLC ("Idrok Analytics", "we", "us", "our") collects, uses, stores and protects personal data when you visit our website, submit a form, or contact us by email or phone.
We are registered in the Republic of Uzbekistan and process personal data in accordance with the Law of the Republic of Uzbekistan "On Personal Data" No. ZRU-547 of 2 July 2019, as amended (the "Personal Data Law"), and — where applicable — with other data protection laws, including the EU General Data Protection Regulation (GDPR) for individuals located in the European Economic Area.
By using this website, you acknowledge that you have read and understood this Privacy Policy.

2. Who we are

Data controller:
IDROK ANALYTICS LLC
Part of the Vizuators group
Address: Tashkent, Uzbekistan
Email: info@idrok-analytics.uz
If you have questions about this policy or about how we handle your personal data, contact us at the email above.

3. What personal data we collect

We only collect personal data that you choose to provide, plus a limited amount of technical data collected automatically.
a) Data you provide voluntarily

• Full name
• Company name
• Work email address
• Phone number (if you provide it)
• Information you include in the "What do you want to see on a dashboard?" or similar free-text fields
• Any other information you send us by email or phone

b) Data collected automatically

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the website
• Referring URL
• Cookies and similar technologies (see Section 8)

We do not collect special categories of personal data (such as health, biometric, religious or political data) and we do not knowingly collect data from children under 16.

4. Why we process your personal data

We process personal data for the following purposes:

• To respond to your request submitted through our contact form
• To prepare a proposal, scope or timeline for a potential engagement
• To communicate with you about your request by email or phone
• To maintain our business records and comply with legal obligations
• To improve our website, services and user experience
• To protect our legal rights and prevent fraud or misuse

We do not sell your personal data, and we do not use it for automated decision-making or profiling.

5. Legal basis for processing

Under the Personal Data Law and, where applicable, the GDPR, we rely on:

• Your consent — when you submit a form or agree to be contacted
• Performance of a contract or steps prior to entering a contract — when you ask us to prepare a proposal
• Our legitimate interests — to operate and improve our business, respond to inquiries and protect our rights
• Compliance with legal obligations — when we are required to keep records under Uzbek law

You may withdraw your consent at any time by contacting us at info@idrok-analytics.uz. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

6. How long we keep your data

We keep personal data only for as long as necessary for the purposes described above:

• Contact form submissions: up to 24 months from the last interaction, unless we enter into a contract with you
• Client and contract data: for the duration of the engagement and for the retention period required by Uzbek accounting and tax law (typically 5 years after the end of the relevant tax period)
• Website analytics data: up to 24 months
• Cookie data: as described in Section 8

When data is no longer needed, we delete it or anonymize it.

7. Who we share data with

We do not sell or rent your personal data. We may share it with:

• Service providers that help us operate the website and business — for example hosting providers, email providers, CRM and analytics tools. These providers act on our instructions and are bound by confidentiality and data protection obligations.
• Professional advisers (lawyers, accountants) when necessary
• Public authorities, when required by law or a valid legal request

Where a service provider is located outside Uzbekistan, we take reasonable steps to ensure an adequate level of protection, in line with the cross-border transfer rules of the Personal Data Law.

8. Cookies and analytics

Our website uses cookies and similar technologies to:

• Remember your language preference (EN / UZ)
• Understand how visitors use the website (analytics)
• Improve the performance and content of the website

You can control or delete cookies through your browser settings. Disabling cookies may affect some features of the website.
If we use third-party analytics tools (for example, Google Analytics or Yandex Metrica), those tools may set their own cookies. Please review their privacy policies for details.

9. Your rights

Under the Personal Data Law, and where applicable under the GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data ("right to be forgotten")
• Withdraw your consent to processing
• Object to or restrict certain types of processing
• Receive your data in a portable format
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at info@idrok-analytics.uz. We will respond within the timeframe required by applicable law.

10. How we protect your data

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration. These measures include access controls, secure connections (HTTPS), restricted internal access and staff confidentiality obligations.
No method of transmission or storage is completely secure. While we take protection seriously, we cannot guarantee absolute security.

11. Cross-border transfers

If we transfer personal data outside Uzbekistan, we do so only where:

• The receiving country provides an adequate level of protection, as determined under the Personal Data Law, or
• We have put in place appropriate safeguards, or
• You have given your explicit consent

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. Material changes will be communicated on this page. Continued use of the website after changes are posted means you accept the updated policy.

13. Contact us

If you have any questions, requests or complaints about this Privacy Policy or about how we handle your personal data, contact us:
IDROK ANALYTICS LLC
Part of the Vizuators group
Address: Tashkent, Uzbekistan
Email: info@idrok-analytics.uz